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Privacy Policy | Happenn

Privacy Policy

This Privacy Policy will give you information about how Happenn collect, process, and use your personal information through the website happenn.com, Happenn Application Manager platform, and also the 3rd-party platform that we’re using with our services.

Data Controller & Processor

Our clients and we have two roles: the “Data Controller” and the Data Processor. The controller is the one who owns the information such as first and last name, email, and home address. The Data Processor is the one who receives the information and uses it to provide a product or service.

Personal Data

What We’re Collecting

Generally, Happenn only collects the first/last name, email, address, phone number, birthday, company, job title, and the event information about your event that needs to be shown on our platform. Of course, we also collect information from the 3rd-party services linked with our platform.
Personal Data

What We’re Collecting

Generally, Happenn only collects the first/last name, email, address, phone number, birthday, company, job title, and the event information about your event that needs to be shown on our platform. Of course, we also collect information from the 3rd-party services linked with our platform.
Usage Data

Learn Your Activities

Apart from the Data Controller's data, we also collect the “usage data.” It’s metadata that shows how our products/services are being used. For example, page views, clicks, and timing. These data will automatically be collected when you use our services (viewing the website, logging into HAM, or our event website).
Usage Data

Learn Your Activities

Apart from the Data Controller's data, we also collect the “usage data.” It’s metadata that shows how our products/services are being used. For example, page views, clicks, and timing. These data will automatically be collected when you use our services (viewing the website, logging into HAM, or our event website).
Marketing Communication

Mailing List Subscriptions

We also perform email marketing by blasting our emails to the subscribers. The subscribers are the Data controllers who submitted their email fully aware that they will get the newly-updated information from us through their subscribed email. Of course, it’s always available to unsubscribe at any time.
Marketing Communication

Mailing List Subscriptions

We also perform email marketing by blasting our emails to the subscribers. The subscribers are the Data controllers who submitted their email fully aware that they will get the newly-updated information from us through their subscribed email. Of course, it’s always available to unsubscribe at any time.
Cookies

We Use Cookies

Our services use cookies and similar technologies to recognize your preferences (such as login, try deleting cookies from your browser, and you’ll see all of the websites are logging out). We use this information to analyze and learn about our users’ interests and also use this information in the marketing communications process.
Cookies

We Use Cookies

Our services use cookies and similar technologies to recognize your preferences (such as login, try deleting cookies from your browser, and you’ll see all of the websites are logging out). We use this information to analyze and learn about our users’ interests and also use this information in the marketing communications process.
Refund Policy

When the Event Gets Canceled

We usually approve a full refund only for the products if the event our client intends to host/organize gets canceled. The service fees and other payments that have been paid during our service period will be counted as the same thing. But there will be a customized contract for each client, so we can adjust the policy until both sides can agree on it.
Refund Policy

When the Event Gets Canceled

We usually approve a full refund only for the products if the event our client intends to host/organize gets canceled. The service fees and other payments that have been paid during our service period will be counted as the same thing. But there will be a customized contract for each client, so we can adjust the policy until both sides can agree on it.

Know Your Rights

Based on the EU’s GDPR and Thailand’s PDPA law (FYI: we have our headquarters in Bangkok and Stockholm). You, our clients, the Data Controller, always have the right to request access, rectification, erasure, withdrawal of consent, portability, objection, restriction of processing (and due to file a complaint) of your information from our system.

You can perform that by contacting us through the Contact Form on our website, email hello@happenn.com, or by contacting our staff which you already know the way to reach out to them.

For More Information

Please Contact Us

Please head to our Contact page and fill in your information. We’ll get back to you within 24 hours of the business days. Or if you’re living in Bangkok, Stockholm, New York, Singapore, Kuala Lumpur, or Yangon. You can also find our office address at the bottom of the Contact page.
Contact Us
For More Information

Please Contact Us

Please head to our Contact page and fill in your information. We’ll get back to you within 24 hours of the business days. Or if you’re living in Bangkok, Stockholm, New York, Singapore, Kuala Lumpur, or Yangon. You can also find our office address at the bottom of the Contact page.
Contact Us
Future Changes

Future Changes to This Policy

Happenn keeps updating the Privacy Policy from time to time. We will announce on our website, social media channels, and email to notify you if there are any changes. Please note that users are bound to our changes to the Policy when he, she, or they uses our products/services after the announcement has been made.
Future Changes

Future Changes to This Policy

Happenn keeps updating the Privacy Policy from time to time. We will announce on our website, social media channels, and email to notify you if there are any changes. Please note that users are bound to our changes to the Policy when he, she, or they uses our products/services after the announcement has been made.